If you’ve lost a pattern download link, or a pattern order confirmation did not appear in your inbox, CLICK HERE to get your order email resent.
I’d love to hear from you! If you have a question, please fill out the contact form below (scroll down!) or email me directly (rae DOT made AT gmail DOT com) and I will try to get back to you as soon as possible. My assistant Jessica answers email for me a few times a week and is also happy to help (you can email her directly at jessica AT made-by-rae DOT com). We are not online all the time, but we do try to answer every question that comes in within a few days. Thanks for taking the time to write!
Do you have a question? Check out our list of Frequently Asked Questions; you never know, your answer might already be there!
Pattern Use Policies
Please refer to my Pattern Use Policies if you would like to teach classes using my patterns or tutorials, or if you would like to sell items made from my patterns.
Questions/problems with a pattern that you’ve purchased?
Did you lose your download link, or did it not appear in your inbox? Click here to get your order email resent.
Our Pattern Troubleshooting page addresses common issues and how to resolve them.
The Pattern Purchasing Information page might be helpful too.
If you need to email us, we will get back to you within 24 hours and take care of it. Make sure to include your paypal email address and/or order number so I can find your purchase quickly!
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Please be considerate
No requests for product reviews, sponsored posts, giveaways, or SEO-related requests please. My cluttered email inbox is my nemesis so your consideration is greatly appreciated. Thanks!