SHOP CRASH ALERT: Please note that users with older versions of Internet Explorer (IE10 and older) have been experiencing browser crashes while attempting to use the pattern shop. Please update your software to Edge or use a different web browser such as Firefox to access the shop. We’re attempting to fix this problem, but please let us know if you are still experiencing problems in a different browser or Edge. Thank you so much for your patience!!!
Do you have a question? Check out our list of Frequently Asked Questions; you never know, your answer might already be there!
Please feel free to fill out our contact form or email me (rae DOT made AT gmail DOT com) with other questions or comments. I love to hear from you! If you have a question, I will try to get back to you as soon as possible. My assistant Jessica also answers email for me a few times a week and is also happy to help (you can email her directly at jessica AT made-by-rae DOT com). We are not online all the time, but we do try to answer every question that comes in within a few days. Thanks for taking the time to write!
Questions/problems with a pattern that you’ve purchased?
Check out our Pattern Troubleshooting page for common issues and how to resolve them. You might also find my Pattern Purchasing Information page helpful. If you need to email us, we will get back to you within 24 hours and take care of it. Make sure to include your paypal email address so I can find your purchase quickly!
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Please be considerate
No requests for product reviews, sponsored posts, giveaways, or SEO-related requests please. My cluttered email inbox is my nemesis so your consideration is greatly appreciated. Thanks!